Role: Executive Assistant
Location: London (travel to other sites as/ when required)
Salary: Competitive Salary plus benefits
Contract: Permanent
Hours: Monday to Friday – 9am to 5pm (35 hours per week)
Why FirstPort?
FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company.
By joining us as a Executive Assistant, you will play a pivotal role in achieving our vision:
- Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers.
- Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential.
- Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way.
- A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK.
At the core of everything we do are our leadership principles:
- Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers
- Consistent: We deliver dependable results, building trust with customers and colleagues.
- Simple: We simplify the complex, ensuring our financial processes are straightforward and understood.
- Clear: We communicate with clarity, making information accessible and transparent to all stakeholders.
Your Role, Your Impact
As the Executive Assistant, you will contribute to our vision of being the UK's favourite property manager by:
- Providing high-level administrative and coordination support to the Director of Operational Excellence and Customer Operations Director
- This role requires exceptional organisational skills, proactive problem-solving, and the ability to manage multiple priorities in a fast-paced environment
Key Responsibilities:
- Provide expert-level PA and administrative support to two senior executives.
- Own diary and meeting management across multiple time zones, ensuring priorities are clearly aligned and communicated.
- Prepare board-level documents, including reports, presentations, and follow-up action plans.
- Oversee office operations—ensuring facilities, suppliers, IT, and telecoms are all functioning efficiently and within budget.
- Manage internal communication and serve as a central point of contact across departments.
- Lead coordination of key business functions including onboarding, recruitment, training, and policy compliance.
- Facilitate the full lifecycle of internal events, offsite, and CSR initiatives.
- Ensure health & safety standards and certifications are current, including acting as Office Fire Marshal and First Aider.
- Represent the company with confidence as front-of-house, meeting and greeting external guests and partners.
Required Skills & Qualifications:
- Proven experience supporting senior executives or managing partners in a fast-paced corporate or property environment.
- A meticulous eye for detail and a problem-solving mindset—no challenge is too big or small.
- Excellent command of MS Office and internal systems, with a natural ability to manage data and documentation with discretion.
- Strong interpersonal skills with the ability to build trust and credibility with internal and external stakeholders.
- Experience overseeing HR-related functions including recruitment, onboarding, training coordination, and maintaining employee records.
- A calm, composed, and proactive personality, used to working independently and anticipating the needs of executives.
- A natural collaborator, comfortable handling confidential information and sensitive business matters.
Whats in it for you?
Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.
Diversity
We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process.
Ready to make a difference?
If you’re ready to take the next step in your career and make a difference we’d love to hear from you!
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.
Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK.
Elevate your career. Reset the standard. Join FirstPort.