Role: Building Service Engineer (Post Graduate)
Location: London (with occasional travel to other sites as/when required)
Salary: Competitive Salary plus benefits
Contract: Permanent
Hours: Monday to Friday: 9am to 5pm (35 hours per week)
Why FirstPort?
FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company.
By joining us as a Technical Graduate, you will play a pivotal role in achieving our vision:
- Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers.
- Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential.
- Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way.
- A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK.
At the core of everything we do are our leadership principles:
- Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers
- Consistent: We deliver dependable results, building trust with customers and colleagues.
- Simple: We simplify the complex, ensuring our financial processes are straightforward and understood.
- Clear: We communicate with clarity, making information accessible and transparent to all stakeholders.
Your Role, Your Impact
As a Building Service Engineer (Post Graduate), you will contribute to the delivery of FirstPort’s building performance framework. You’ll be instrumental in ensuring buildings operate as designed, stay compliant, and meet future sustainability and energy goals. You’ll develop technical and analytical expertise across critical building systems including BMS, HVAC, fire safety and smart infrastructure.
This role reports to the Technical Manager – Energy and is part of a central technical team supporting operational excellence across the UK.
Key Responsibilities:
- Responsible for tactical delivery of First Port’s building performance framework which involves identifying performance deviations from the design and intervening to mitigate issues
- Act as the Subject Matter Experts (SME) for the operational strategy of the BMS, Fire and HVAC systems to ensure the performance of the assets are maintained as per the design.
- Act as the primary super user of our smart building’s analytics platform, manage alerts and triage them in a timely manner.
- Support, contribute and help shape our smart buildings analytics platform and remote support function.
- Act as the custodian of First Ports intervention management process and ensure they are up to date.
- Perform Deep Dive Audits on the existing building systems ranging from HVAC, Fire and Electrical Systems and identify opportunities / design gaps for optimisation through precise and actionable recommendations.
- Monitor thermal comfort across the building and ensure the landlord equipment’s are providing the appropriate heating, cooling, and primary air as per building specifications. Investigate and provide close out plan to minimise the design gaps.
- Act as the gate keeper for maintaining buildings as per designed. Identify, and remediate any deviations from the original building performance data.
- Support our non-technical teams within operational delivery, to ensure 3rd Party recommendations are evaluated and actioned as appropriate.
- Provide training to operational staff, key activities and benchmark tools to increase awareness.
- Contribute to the training modules and act as the lead in rollout of site-based building performance awareness programme.
- Provide training to operational staff, key activities and benchmark tools to increase awareness.
- Support and provide technical guidance the ongoing development of data integration programme across the portfolio.
- Monitor consumption meter data quality and triage accordingly for remedial action.
- Lead and act as the sustainability framework champion for the infrastructure and work closely with our sustainability champions.
- Build a strong engagement with operational team
- Champion the deployment of innovative programmes in the realms of energy, sustainability or engineering.
- Any other responsibilities required by the Line Manager.
Required Skills & Qualifications:
Key Interfaces
Internal departments and key executives including:
- Operations
- Customer Service Team
- Service Charge Accounts
- Operational Excellence Team
External businesses and organisations, in particular key customers and clients:
- Customers via operations
- Energy Suppliers
- Contractors of M&E
- Metering and Billing Agents
Qualifications
Essential:
- Acquired engineering degree or HND at UK recognised institution in one of the following fields.
- Building Services
- Energy and Sustainability Engineering
Desirable:
Experience or placement in an engineering role within a building management environment.
Essential:
- Excellent communication skills both written and verbal.
- Ability to produce engineering reports and proposals.
- Good understanding on the energy management system and principles of Net Zero Carbon philosophy.
- Self-starter and demonstrates eagerness in learning new technologies and frameworks.
- Excellent understanding around energy and sustainability management along with key challenges.
- Proficient in MS 365 suite of Apps (Excel, Word, PowerPoint, Project).
- Good understanding around the fundamental engineering principles of Heating, Ventilation and Air Conditioning. BMS Systems and Critical Fire equipment.
Desirable:
- Experience of safely working on a variety of HVAC installations, appliances and equipment.
- Good understanding on latest smart systems and IOT technologies.
- Excellent understanding of health and safety within the built environment.
- Clear understanding around reliability engineering principles and techniques such as Failure Modes and Effects Analysis, Reliability block diagrams.
What’s in it for you?
Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.
Diversity
We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process.
Ready to make a difference?
If you’re ready to take the next step in your career and make a difference we’d love to hear from you!
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.
Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK.
Elevate your career. Reset the standard. Join FirstPort.