Role: Building Service Engineer
Location: London (with occasional travel to other sites as/when required)
Salary: Competitive Salary plus benefits
Contract: Permanent
Hours: Monday to Friday: 9am to 5pm (35 hours per week)
Why FirstPort?
FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company.
By joining us as a Building Services Engineer, you will play a pivotal role in achieving our vision:
- Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers.
- Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential.
- Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way.
- A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK.
At the core of everything we do are our leadership principles:
- Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers
- Consistent: We deliver dependable results, building trust with customers and colleagues.
- Simple: We simplify the complex, ensuring our financial processes are straightforward and understood.
- Clear: We communicate with clarity, making information accessible and transparent to all stakeholders.
Your Role, Your Impact
As a Building Service Engineer, you will join our team at a leading property managing agent. This role will play a pivotal part in supporting our strategic and operational response to the Energy Act implications for assets connected to Heat Networks, before broadening focus to the wider portfolio of high‑risk residential buildings.
The successful candidate will bring strong mechanical and electrical (M&E) engineering expertise, excellent communication skills, and the ability to work collaboratively with both technical and non‑technical stakeholders to ensure compliance, operational efficiency, and robust supplier engagement.
This role provides oversight aligned with the Heat Network Technical Assurance Scheme (HNTAS) – Milestone 2 requirements for existing buildings.
This role reports to the Technical Manager – Energy and is part of a central technical team supporting operational excellence across the UK.
Key Responsibilities:
Energy Act & Heat Network Compliance
- Lead the review, assessment, and implementation of requirements arising from the Energy Act as they relate to Heat Network assets.
- Provide technical oversight of plant condition, metering, performance, and compliance obligations.
- Support the documentation, reporting, and assurance activities required to meet HNTAS Milestone 2 for existing properties.
Asset Management – High‑Risk Residential Buildings
- Undertake M&E‑focused evaluations of key building assets within high‑risk residential settings.
- Develop recommendations to improve safety, resilience, and compliance across building services.
- Work with property managers, building safety teams, and specialist consultants to prioritise remedial or improvement works.
Technical Support & Stakeholder Engagement
- Act as a subject matter expert for M&E systems across the asset portfolio.
- Provide clear, accessible technical advice to non‑technical colleagues, residents, and suppliers.
- Coordinate with external contractors to ensure service quality, performance, and contractual compliance.
Operational Oversight & Continuous Improvement
- Support the development of asset improvement plans, maintenance strategies, and operational standards.
- Contribute to internal processes that enhance building performance, energy efficiency, and resident experience.
- Ensure accurate record keeping, documentation, and reporting across all assigned assets.
Required Skills & Qualifications:
Essential
- HNC or HND qualification in Mechanical or Electrical Engineering, Building Services Engineering, or related discipline.
- Strong knowledge of building M&E systems and their operational requirements.
- Experience working within property management, facilities management, building services, or a related environment.
- Clear and confident communication skills, with the ability to translate technical issues for non‑technical audiences.
- Proven ability to collaborate effectively with internal teams, external consultants, and suppliers.
Desirable
- Experience with heat networks, district heating systems, or energy compliance regulations.
- Working knowledge of high‑risk residential building environments, including building safety legislation.
- Understanding of asset lifecycle planning and building services risk management.
What’s in it for you?
Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.
Diversity
We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process.
Ready to make a difference?
If you’re ready to take the next step in your career and make a difference we’d love to hear from you!
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.
Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK.
Elevate your career. Reset the standard. Join FirstPort.