Role: Commercial Director
Location: London
Salary: Competitive Salary, Car Allowance & Benefits Package
Contract: Permanent
Hours: Monday to Friday - 9am to 5pm (35 hours per week)
Why FirstPort?
FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company.
By joining us as a Commercial Director you will play a pivotal role in achieving our vision:
- Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers.
- Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential.
- Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way.
- A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK.
At the core of everything we do are our leadership principles:
- Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers
- Consistent: We deliver dependable results, building trust with customers and colleagues.
- Simple: We simplify the complex, ensuring our financial processes are straightforward and understood.
- Clear: We communicate with clarity, making information accessible and transparent to all stakeholders.
Your Role, Your Impact
As a Commercial Director, you will be responsible for developing and implementing commercial strategies that align with the company’s goals and objectives. You will oversee and collaborate with business development, sales, and marketing teams to ensure cohesive execution of strategies, while identifying new opportunities and building strong relationships with major stakeholders. In this role you will report into the Director of Region.
Key Responsibilities:
- Develop and implement commercial strategies that align with company objectives in order to achieve sustainable growth. Execute a regional business development strategy focused on expanding FirstPort’s presence and market share in the London market
- Identify new business opportunities and build strong relationships with clients, partners, and industry leaders.
- Lead tenders and pitches alongside presenting tailored property management solutions that meet diverse client needs to drive an increase in win rates
- Maintain a strong sales pipeline and contribute to strategic growth initiatives across London,
- Ensure the wider commercial team meets performance targets and objectives.
- Report to senior management on commercial performance, insights, and strategic recommendations.
- Monitor market trends, competitor activities, and industry developments to inform decisions.
- Identify and secure new business opportunities with RMCs, RTMs, developers, and other stakeholders.
- Build and nurture long-term client relationships that support retention and future growth.
- Attend industry networking events and represent FirstPort at key forums and meetings.
Skills & Qualifications:
- Minimum 5+ years’ operating at Commercial/Sales Manager/Director level
- Minimum 5+ years of senior-level experience in real estate, preferably residential property management (ideally TPI Level 3 or above).
- Proven success in business development, client acquisition and account management, ideally within the property sector.
- Strong knowledge of RMCs, RTMs, and developer needs and expectations.
- Excellent communication, negotiation, and presentation skills.
- Strategic mindset with strong commercial awareness and analytical skills.
- Proficient in Microsoft Office and CRM systems.
What’s in it for you?
Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.
Diversity
We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process.
Ready to make a difference?
If you’re ready to take the next step in your career and make a difference we’d love to hear from you!
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.
Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK.
Elevate your career. Reset the standard. Join FirstPort.