Job Role: Asset Portfolio Administrator
Location: Worcester
Hours: 35 Hours - Monday to Friday
At Innovus, we are committed to delivering market leading solutions and professional services. As a Asset Portfolio Administrator you will be contributing to our vision to be recognised as the market leading provider of services to the UK’s property sector.
We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and services across the property industry
- Delivering an effective and professional Asset Management service to stakeholders, you will undertake varying administrative duties associated with property asset management.
- Processing property transfers and dealing with legal documents, reviewing and administering consent applications, acquiring a sound understanding of lease extensions and enfranchisements.
- Support dedicated teams, to provide a professional and efficient first point of contact for customers' and solicitor enquiries including but not limited to ground rent charges, sub-letting, managing agent disputes, insurance charges and Leasehold Reform Act.
Main Responsibilities
- Administration of property transfers and re-mortgages
- Administration of consent applications
- Providing first point of contact for Customer and Solicitor enquires (written and verbal)
- Liaising with Residential Management Companies, leaseholders, Solicitors & clients as necessary
- Build relationships with Asset Managers & provide assistance on technical and complex queries
- Liaise with Asset Managers
- Ensure covenants of the Registered Lease are complied with.
- Ensure all fees and documentation are dealt with in accordance with policy guidelines.
- Ensure all Leasehold Reform Act enquires are redirected to the appropriate team within Mainstay in a timely manner.
- To prioritise and action own workload.
- Ad-hoc duties as necessary
Skills and Experience
- Well-developed organisational skills
- Exceptional communication skills, both verbal and written
- Good working knowledge of Microsoft Office software
- Ability to work quickly and accurately to meet tight deadlines
- Enthusiastic team player
- Experience of communicating with external and internal customers.
- Logical thinker/problem solver
- Excellent interpersonal skills
- Possess a 'can do' attitude with a confident approach to ownership and accountability
- To embrace the Company's values
- Previous experience within the property industry (desirable)
The Benefits
Our customers deserve the best and the same applies to our people. We’ll support you with all of the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.
Diversity and Inclusion
We’re committed to promoting diversity at Innovus and recruit on merit. We will consider applications from job share applicants.
Innovus is an inclusive employer. We provide equal employment opportunities to all qualified applicants. If you have an additional need at any stage of our recruitment and selection process do speak to one of our team to let us know how we can accommodate you.
Ready to apply?
Click the below apply button to start your application for this role. We will ask you to upload your CV and answer a few questions. You may also be asked to complete verbal and numerical reasoning tests online.
Please note, due to our sector all roles are subject to an Enhanced DBS.
If you meet the criteria for the role, we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend a first interview with the hiring manager and another member of our team